Covid-19 Precautions

How Santiam Heating is Handling COVID-19

At Santiam Heating we take the safety of our customers and our staff seriously. While this is true every day, it’s especially important in this time of heightened concern. Because our services play a vital role in maintaining health, safety, and comfort in the Willamette Valley, we will be remaining open during this time. But, you can rest assured that we’re taking steps to minimize the impact of COVID-19.

Below you will find a brief outline of our plan for addressing the virus. If you need a service, please call our office at 503-769-8483.

iWave-R Air Purifier

Air Sterilization Solutions

Check out our iWave-R Air Purifier 

How Santiam Heating is Working to Protect You

Per the CDC and WHO guidelines, we are making some changes to our normal operating procedures. We will also be adopting rigorous cleaning protocols during the outbreak. While these adjustments may seem inefficient or awkward, they’re necessary to ensure the health of those we serve.

  • Staff Care: Any employees showing symptoms will be asked to remain home until medically clear.
  • Scheduling Questions: When you call to make an appointment, our office team will ask if anyone in your home has had a fever, has been diagnosed with COVID-19 or has been exposed to the virus. Please note that answering “yes” to any of these will not disqualify you from service. It will just allow our staff to be properly equipped with masks and gloves before entering your home. If you are in need of an air filter please call ahead and we can get it ready for you.
  • Safety Measures: Troubleshooting equipment can sometimes be done from the exterior of your home, but there are times when our staff must go inside. In those situations, nitrile gloves and masks will be worn. If you have an allergy to any of these products, please let us know ahead of time.
  • Sanitization: Our trucks come stocked with disinfectant sprays and sanitizing wipes. After completing a job, your technician will wipe down any areas with which they had contact. This includes equipment, door handles, and floors.
  • Area-Based Responses: While we will continue to service everyone in the Willamette Valley, we will take extra precautions around clients in areas deemed high-risk by the CDC.

Regarding Maintenance Calls and Other Scheduled Visits

We’ll reach out to you before our visit to outline the above procedures.

At Santiam Heating, we value your peace of mind. We understand the current situation may be more concerning for some of our clients than it is for others. If you would prefer, we’re happy to reschedule any preexisting appointments. To do so, please call us at 503-769-8483. At this time we will be taking care of emergency calls, meaning (no heat/cool). Our maintenance calls are on hold at this time.

Our Planning Standards

Santiam Heating will be updating this page regularly as the situation develops. Please check your email and follow us on social media for any updates. If you have any questions regarding this policy or wish to discuss our COVID-19 response plan in more detail, please call 503-769-8483 or email service@santiamheating.com.

We appreciate your patience and understanding.

 
24/7 Emergency Service
Office Hours: Monday - Friday  |  7:00am - 4:30pm
24/7 Emergency
Service
 
Contact Info
Contact Info
 
41713 Stayton Scio Rd. • Stayton, OR 97383
503.769.8483
503.769.8554
service@santiamheating.com
CCB# 104080
Connect With Us
 
For Ductless Heat Pump repair in Salem OR, like us on Facebook!
For Ductless Heat Pump repair in Sublimity OR, visit us on Google!
Schedule a Air Conditioning repair service in Salem OR
Looking for AC repair service in Sublimity OR? - Check out our YouTube channel.
Read what your neighbors say about the Ductless Heat Pump repair or installation we performed near Salem OR on Yelp!
 
 
Like us on facebook for more info on our Ductless Heat Pump repair service in Salem OR
For Ductless Heat Pump repair service in Salem OR, find us on Google!
Call Santiam Heating & Sheetmetal, Inc. for great Ductless Heat Pump repair service in Salem OR
Check out our Air Conditioning repair videos on Youtube for Sublimity OR
Read what your neighbors say about the Ductless Heat Pump repair or installation we performed near Salem OR on Yelp!
Contact Info
Contact Info
 
41713 Stayton Scio Rd. • Stayton, OR 97383
503.769.8483
503.769.8554
service@santiamheating.com
CCB# 104080
Connect With Us
 
For Ductless Heat Pump repair in Salem OR, like us on Facebook!
For Ductless Heat Pump repair in Sublimity OR, visit us on Google!
Schedule a Air Conditioning repair service in Salem OR
Looking for AC repair service in Sublimity OR? - Check out our YouTube channel.
Read what your neighbors say about the Ductless Heat Pump repair or installation we performed near Salem OR on Yelp!
 
 
Like us on facebook for more info on our Ductless Heat Pump repair service in Salem OR
For Ductless Heat Pump repair service in Salem OR, find us on Google!
Call Santiam Heating & Sheetmetal, Inc. for great Ductless Heat Pump repair service in Salem OR
Check out our Air Conditioning repair videos on Youtube for Sublimity OR
Read what your neighbors say about the Ductless Heat Pump repair or installation we performed near Salem OR on Yelp!
Home   |   Email Us   |   Schedule Service   |   Maintenance   |   Guarantees   |   Employment   |   Financing
Home   |   Email Us   |   Guarantees
Get a Quote   |   Maintenance
Employment   |   Financing