Cooling Services for the Willamette Valley

Air conditioners, heat pumps, ductless systems. Installation, maintenance, and repair for homes across Salem, Albany, and the mid-Willamette Valley.

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AC out in summer? We prioritize emergency calls.

Office hours Mon–Fri, 7 AM–4:30 PM. After-hours calls are handled first thing the next business day.

503.769.8483
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When It's Hot, You Don't Want to Hear "We're Backed Up Two Weeks"

Oregon summers used to be forgiving. That changed after the 2021 heat dome. Temperatures pushed past 110 degrees across the Valley, and a lot of homes found out they weren’t as ready as they thought.

We’ve been doing cooling work in this region since 1994. We know which systems hold up, which ones struggle in the heat, and how to size equipment for the houses that are actually out here. Not some average square footage in a manufacturer’s brochure.

When your AC goes out in July, we’ll tell you what’s wrong, what it costs, and when we can get there. No runaround.

Schedule Service

Find the Right Cooling System for Your Home

Carrier • Trane • Lennox • Rheem • Ruud • Amana • Goodman • Daikin • Mitsubishi • Fujitsu • Bryant • American Standard • Coleman • Payne • Frigidaire • Gibson • Maytag • Weil McLain • General • Dynamic

Air Conditioners

Central AC for homes with existing ductwork. The most common cooling setup in the Valley, and the one most local homes are already wired for.

Heat Pumps

Heat and cool with one system. Heat pumps have gotten a lot more capable, and utility rebates have made them worth a serious look for most homeowners.

Ductless Mini-Splits

Zone cooling without ductwork. Good for additions, older homes, or any room that never seems to get comfortable.

Install, Maintain, Repair

Install

New system or first-time AC in an older home. We size it for your actual house and ductwork — not a spec sheet average. We get it right the first time.

Maintain

A spring tune-up extends the life of a good system and avoids costly breakdowns. Ask about our maintenance plans.

Repair

Strange noises, warm air, system running but not cooling — we’ve seen all of it. Call us, we’ll tell you what’s going on and what it takes to fix it.

Warning Signs

Signs Your Cooling System Needs Attention

No cold air

Running but not cooling. Could be refrigerant, compressor, or something simpler. Either way, worth a call.

Warm spots in the house

If some rooms won’t cool down, it’s usually a ductwork or zoning issue.

Strange noises

AC shouldn’t clank, squeal, or grind. Those sounds mean something’s wearing out.

Energy bills spiking

An inefficient system works harder to do less. You pay for it every month.

Ice on the unit

Ice on a cooling system is not normal. Turn it off and call us.

Your system is 12–15 years old

Not broken yet, but worth a conversation about what replacement looks like before it fails on the hottest day of the year.

Common Questions About Cooling

How often should I have my AC serviced?
Once a year, ideally in the spring before you need it. A tune-up catches small problems before they become expensive ones in July.
Is a heat pump better than a central AC?
Depends on your home. Heat pumps are more efficient and do double duty for heating and cooling. Central AC is simpler and often cheaper upfront. We’ll walk you through both options and tell you what makes sense for your house.
My AC is running but the house isn't cooling down. What's wrong?
Could be a few things: low refrigerant, a dirty filter, a failing compressor, or ductwork leaking. Hard to say without a look. Call us and we’ll get you an answer.
Do you offer financing on new equipment?
Yes. If you’re looking at a new system, we can walk you through financing options.
How long does a central AC system last?
Most systems run 15–20 years with decent maintenance. If yours is pushing that range, it’s worth factoring in repair costs vs. what a new system would run.
Do you service all brands?
Yes. If it’s a cooling system, we work on it.

What our customers say

Santiam Heating saved the day! Another contractor quoted $3,400 to replace my AC unit. Jim Bean fixed the actual problem…charged me $170. I have found an honest company and they have a loyal customer.

Scott Haugen

Santiam Heating is truly THE BEST! We had an emergency AC issue and Dylan came to the rescue — after hours — and was able to help us out… Always so professional and great communication!

Lisa Stone

Excellent service! Dylan was prompt, professional and took time to explain the issue. Santiam Heating will be our go-to HVAC people from now on. Highly recommend!

Joni Gilles

Why Choose Santiam

30+ Years

Serving the Pacific Northwest

Straightforward Pricing

No surprises here

Local Team

Folks who work in your community

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Installing overhead ductwork inside a commercial space
Two technicians working on copper piping from ladder

Make It Right Promise

Since 1994, our name has meant something in this community. We do the work correctly the first time. If something’s not right, we fix it. No excuses, no runaround.

We’re the crew that shows up when we say we will. We do our best work even when nobody’s watching. We live here, work here, and stand behind every job because our neighbors are counting on us.

We make it right. That’s how Santiam works.

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